January 12, 2021 – Notification of Covid-19

January 12, 2021

Re: COVID-19 Update

To: All Residents, Representatives, and Families:

We are providing a further COVID-19 update as we identify additional cases in either our residents or staff members.

On January 11, Palm Village learned that one direct care staff member in our health care center and three non-direct care staff members in our residential care facility tested positive for COVID-19 as part of weekly testing. One staff member has a stuffy/runny nose and slight cough, one with a stuffy nose, and two with no signs or symptoms. Neither employee that shows signs or symptoms worked while experiencing symptoms. The staff members are self-isolating at home under guidance from county health officials.

From January 2020 to present 24 residents (12 IL, 5 AL, and 7 HCC) and 66 staff have tested positive for COVID-19. Palm Village continues to work with Fresno health officials when a confirmed case is identified. Due to privacy requirements Palm Village cannot share further information about any of the individuals who have tested positive for COVID-19.

Palm Village continues its weekly response driven testing for residents in our health care center and assisted living including our employees. Palm Village promotes a universal masking requirement, conducts at least daily symptom screenings for staff and residents, has staff dedicated to infection prevention and quality control, monitors visitation and entry into the building, applies precautionary measures to carefully limited communal activities, and provides continued trainings on infection prevention updates.

We appreciate your on-going support and we ask for your continued prayers during this unprecedent time.

If you have any questions, please do not hesitate to contact us at (559) 638-6933.


Jim Higbee
Executive Director

Karely Alcantar, LVN
IL/AL Administrator

Jeannie Wiest, RN
Resident Health Coordinator