January 30, 2021 – Notification of Covid-19

To: All Residents, Representatives, and Families:

We are providing a further COVID-19 update as we identify additional cases in either our residents or staff members.

On January 29, Palm Village learned that one additional direct care staff member in our health care center tested positive for COVID-19 as part of weekly testing. The staff member has no signs or symptoms and is isolating at home under guidance from county health officials. On January 30, Palm Village was informed that one resident in our health care center received a positive COVID-19 test result as part of weekly testing. The resident has a mild cough. Palm Village immediately implemented isolation precautions and provided an update to any staff assigned to interact with the resident. Palm Village will provide further instruction to any staff members working with this resident going forward until cleared from precautions. Test results returned negative for all other residents on the same wing including roommate.

Palm Village is a continuum care retirement community (CCRC) providing various levels of care for senior adults. With senior living options for independent living, assisting living, and skilled nursing, Palm Village provides care for 300 residents and employs over 200 employees. From January 2020 to present 25 residents (12 IL, 5 AL, and 8 HCC) and 73 staff have tested positive for COVID-19. Palm Village continues to work closely with Fresno health officials when a confirmed case is identified. Due to privacy requirements Palm Village cannot share further information about any of the individuals who have tested positive for COVID-19.

Palm Village continues its weekly response driven testing for residents in our health care center and assisted living including our employees. Palm Village promotes a universal masking requirement, conducts at least daily symptom screenings for staff and residents, has staff dedicated to infection prevention and quality control, monitors visitation and entry into the building, applies precautionary measures to carefully limited communal activities, and provides continued trainings on infection prevention updates.

We appreciate your on-going support and we ask for your continued prayers during this unprecedent time.

If you have any questions, please do not hesitate to contact us at (559) 638-6933.


Jim Higbee
Executive Director

Karely Alcantar, LVN
IL/AL Administrator

Jeannie Wiest, RN
Resident Health Coordinator